Bangla 99 Privacy Policy

1. Introduction & Our Commitment

Bangla 99 (https://bangla99.app) is a trusted online betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how Bangla 99 collects, uses, and safeguards your personal information.

This Privacy Policy applies to Bangla 99's website, mobile application, and all associated services. By using our platform, you agree to the terms set out in this Policy. Please take a moment to read it carefully.

We may update this Privacy Policy from time to time. You will be notified in advance at your registered email address for any significant changes. We encourage you to check this page regularly.

2. What Data We Collect

Bangla 99 collects different types of information for different purposes. Below is a detailed breakdown across three main categories:

2.1 Data You Provide Directly

Information you provide during registration and account use:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential Address
• ID information (NID/Passport) — for verification purposes
• Payment details (bKash/Nagad numbers, etc.)
• Information provided when contacting customer support

2.2 Automatically Collected Information

The following information is collected automatically when you use our platform:

• IP Address & Device Information
• Browser Type & Operating System
• Platform activity logs (login timestamps, betting history)
• Information Collected via Cookies & Tracking Technologies
• Payment Transaction Details & History

2.3 Data Received from Third Parties

In certain cases, we may receive information from legitimate third parties, such as identity verification services or fraud prevention providers. This data is used solely to meet security and legal compliance requirements.

3. How We Use Your Information

Bangla 99 uses your data for the purposes listed below. In each case, we follow a minimal data use policy — only what is strictly necessary:

Purpose of Use	Data Type	Legal Basis
Account Registration & Management	Name, email, phone number	Contractual Necessity
Identity Verification (KYC)	NID, passport, photo	Legal Obligations
Payment Processing	Payment method details	Contractual Necessity
Fraud Prevention	IP, device, transaction logs	Legitimate Interest
Customer Support	Contact details, account history	Contractual Necessity
Promotional Offers & Bonuses	Email, betting behavior	Consent
Platform Improvement & Analytics	Usage patterns, cookie data	Legitimate Interest

4. Do We Share Your Information with Others

Bangla 99 never sells your personal data or shares it with unauthorized third parties. However, your information may be shared in the limited circumstances below:

4.1 Service Provider Partners

We work with trusted partners for payment processing, identity verification, and technology services. These partners receive only the data needed for their specific role and are bound by our privacy policy.

4.2 Legal Obligations

We may be required to disclose your information to comply with applicable Bangladeshi law, a court order, or a directive from a government authority.

4.3 Fraud Prevention

In cases involving fraudulent activity or criminal investigations, relevant information may be shared with the appropriate authorities.

5. Cookies & Tracking Technologies

Bangla 99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Helps us analyze platform usage patterns to improve our services.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can turn this off at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6. How We Keep Your Data Secure

Bangla 99 uses industry-leading technologies and processes to keep your data secure:

• In All Data Exchanges 256-bit SSL/TLS Encryption is in use.
• Sensitive data in the database In encrypted form Retained.
• Regular audits of servers and systems Security Audit is managed.
• Account Two-Factor Authentication (2FA) Easy to use.
• Staff are required to follow strict data access policies — only personnel with a genuine need are permitted to access data.
• Detecting Suspicious Activity 24/7 Automated Monitoring is active.

7. Your Data Rights

As a Bangla 99 user, you have the following rights over your personal data:

To exercise these rights, support@bangla99.appto send us an email. We will respond to your request within 30 business days.

8. Data Retention Period

Bangla 99 does not retain your data longer than necessary. Retention periods are determined based on purpose and legal requirements:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for up to 5 years after account closure, as required by law.
• KYC verification data is retained as required by regulatory obligations.
• Customer support conversations may be retained for up to 2 years.

9. Privacy of Minors

Bangla 99 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store data from minors. If we become aware that a minor has created an account, we will immediately delete that account and all associated data.

If you believe a minor is using our platform, please support@bangla99.appto let us know.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@bangla99.app
• Response Time: Within 24 hours on business days
• Customer Support: Available 7 days a week, 24 hours a day